General App Support

If you have any questions or issues related to this App, please refer to the information below.

Frequently Asked Questions

My recording is too quiet/loud. Can I adjust the volume? ▼

My recordings have clicking or popping sounds. How can I fix this? ▼

Do I strictly need to follow the instrument combination of Drum, Bass, and Guitar when I Hum? ▼

I'm getting Rate Limit errors when uploading. ▼

Can I edit my recordings after uploading? ▼

I can't drag and drop clips on my Android phone. ▼

What's the difference between regular MIX and HUM 'em ALL Mode? ▼

What does Dream Band Slot do? ▼

How can I see the creator's name for each songboxes? ▼

What does NG flag mean on my clip? ▼

Can other users steal my humming clips? ▼

My song name at songbox was rejected. What are the rules? ▼

My display name was rejected. What are the rules? ▼

I am regularly logged out on this app. What is going on with my account? ▼

I need to re-login whenever I try to login via other devices or other browsers... ▼

I'm concerned about privacy. What's the safest way to use the app? ▼

How do I delete all my content before deleting my account? ▼

What happens to my data when the app shuts down? ▼

Which OAuth system does this app use for login and signup? ▼

Linking oauth account process failed everytime with error, what is going on? ▼

I accidentally created multiple accounts. What should I do? ▼

Can I collaborate directly with specific users? ▼

Contact Us

If the FAQs above do not resolve your issue, please contact us by picking up one of the methods below.

Important: Please check the App Docs and the FAQs within this support page beforehand, we won't be responding if your questions provided to us are already answered there.

Also, while we try to respond to all inquiries, please understand that we may not be able to if inappropriate content or similar issues are present.

Technical Issues or General Questions

If you encountered any technical issues, please include your OS / browser type and version, along with details of the issue you're experiencing, when contacting us through the contact form.

Guest User Support - Login Issues

If you're unable to log in or need assistance with account-related issues, please contact us through the contact form with your email address and details of the issue.

Logged-in User Support - Account Related & More

For questions such as account-related issues, please access to your managing account page after logging in.

Technical Issues - How to Hum Better

Your current humming skills are better enough to make all HUMMERS in the world happy!

Feedback and Reports

For the following - no response required - cases, please use our dedicated feedback form.

App Review or Feedback

Tell our admin about your thoughts on the app's features, user experience, or suggestions for his further improvements.

Bug Report

Report any bugs, glitches, or unexpected behavior you encounter while using the app.

Abuse Use or Inappropriate Audio Detection

Report any inappropriate content, abusive behavior among users, or audio clips that violate our terms of service.

App System Requirements

Recommended Browsers by OS types

Google Chrome : Windows, Any Linux Distros, and Android.
Safari : MacOS, iPadOS, and iOS.